Your Safety First
Your Safety is Our Soul Priority
Experience the magic of Bali with the peace of mind that comes from world-class insurance coverage, international medical clinics, and dedicated safety protocols.
Travel Insurance & Protection Plans
Standard Protection
Recommended$45 / person
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International Medical Evacuation
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24/7 Multi-language Support
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Trip Interruption & Cancellation
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Baggage & Personal Effects
Elite Peace of Mind
Comprehensive$85 / person
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Full Emergency Airlift Coverage
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International Hospitalization Costs
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Theft & Electronic Protection
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Adventure Sports & Scuba Cover
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Post-Tour Medical Follow-up
International Medical Network
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BIMC Siloam Nusa Dua
International JCI accredited hospital specializing in emergency care and sports medicine.
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Siloam Hospitals Denpasar
Comprehensive multi-specialty facility with 24/7 trauma unit and advanced diagnostics.
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Air Medical Support
Direct partnership with SOS International for helicopter evacuation from remote locations.
Safety FAQ & Protocols
What happens in an emergency during a tour? expand_more
Our guides are all First-Aid certified. In case of emergency, the guide immediately triggers our "Code Green" protocol which notifies our 24/7 ops center and the nearest International Clinic. Transport is coordinated via our private fleet or emergency services.
Is travel insurance mandatory for all guests? expand_more
While not strictly mandatory for all tours, we highly recommend it. For high-adventure activities like volcano trekking or scuba diving, we require proof of insurance or the purchase of our specialized one-day protection plan.
How do you handle food allergies and water safety? expand_more
We only partner with hygiene-audited restaurants. Our guides carry digital logs of guest allergies and double-check all meals. We provide unlimited UV-filtered or bottled water on all excursions to prevent "Bali Belly."
Need assistance now?
Our safety officers are standing by 24/7 to answer any medical or security concerns.